Office Manager / Client Coordinator

Experience: 4+ Years
Location: Trivandrum
Working Hours: 9:00 AM – 6:00 PM

Job Summary

We are looking for a pleasant, responsible and well-organised Office Manager / Client Coordinator to manage front-office operations, client coordination, calls, emails, records, payment follow-ups and general administration.

Key Responsibilities

Welcome and coordinate with clients and visitors professionally.
Handle incoming calls, enquiries, WhatsApp communication and callbacks.
Coordinate client requirements with consultants and internal teams.
Draft professional emails and follow up on documents, assignments and payments.
Maintain visitor, call, courier, document, stationery and other office registers.
Handle document scanning, digital filing and safe custody of records.
Coordinate courier, stationery, office supplies, bills and vouchers.
Monitor outstanding payments and conduct regular follow-ups.
Assist with interview scheduling, preliminary interviews and employee joining formalities.
Maintain confidentiality of client, financial and company information.

Candidate Profile

4+ years of experience in office administration, front-office management, client coordination or a similar role.
Excellent English and Malayalam communication skills.
Good working knowledge of MS Word, Excel, email and online systems.
Ability to draft professional business emails.
Basic knowledge of cash-book, vouchers, payment follow-up and record maintenance.
Good typing, scanning, filing and organisational skills.
Pleasant, confident, dependable and service-oriented personality.
Strong attention to detail, follow-up and multitasking skills.

Qualification

Graduate in any discipline.
B.Com / M.Com / MBA / Office Administration qualification preferred.